Your information, explained clearly.

1. Who is responsible for your data?

The controller for this website is Denise De Gaetano, VAT No. 2675-0314.

WhatsApp: +356 7940 1017
Telephone: +356 7940 1017

2. What information may be collected?

Depending on how you use the website, information may include:

• name, organisation, email address, telephone number and country;
• the contents of enquiries, consultation requests and correspondence;
• preferred contact method, meeting format, relevant dates or availability;
• chat messages and information you choose to provide through the chat service;
• technical information needed to deliver and secure the website, such as server logs, browser details, timestamps and IP-related information;
• website usage information through Google Analytics only where you have consented to optional analytics.

3. Why is information used?

Personal data may be used to:

• review and respond to enquiries;
• discuss requested consultancy, training, speaking, research, collaboration or other professional services;
• take steps at your request before entering into an engagement;
• manage professional correspondence and existing client or collaborator relationships;
• operate, troubleshoot and secure the website;
• understand website usage where you have consented to analytics;
• comply with applicable legal, accounting or regulatory obligations.

4. Legal bases

The legal basis depends on the context. Processing may be based on one or more of the following: taking steps at your request before entering into a contract; performance of a contract; legitimate interests in responding to professional enquiries, operating the website and managing business relationships; compliance with legal obligations; and consent where consent is specifically requested, including optional website analytics.

5. Website enquiry forms and WhatsApp

Website enquiry forms currently prepare a structured WhatsApp message for the visitor. Form information is not submitted by website email. Nothing is sent to Denise until the visitor reviews the prepared message and presses Send in WhatsApp. WhatsApp is a third-party service and its own privacy terms apply when it is opened or used.

6. Website enquiry route and AI assistant

Website enquiries are currently routed through WhatsApp. The website does not use email-form submission or a separate live-chat route for enquiries in this release. When WhatsApp is opened, processing on that platform is governed by WhatsApp’s own terms and privacy information.

Where an AI assistant is available, it should identify itself as an AI assistant. It may provide general information and help route users to WhatsApp, but it is not Denise De Gaetano and is not authorised to agree fees, confirm engagements, enter contracts or make commitments on Denise’s behalf.

7. Google Analytics

Google Analytics is configured as an optional analytics service. It is not loaded through this website unless you accept analytics in the website’s cookie preferences. You can reject analytics or change your choice using the persistent Cookie Settings link in the footer.

8. WhatsApp and social-media links

The website includes direct links to WhatsApp, LinkedIn, Facebook, Instagram and X/Twitter. These are external services. If you choose to follow one of those links, your interaction takes place on the relevant provider’s platform and is governed by that provider’s terms and privacy information.

9. Who may receive personal data?

Data may be processed by service providers needed to operate the website and communications, including the web-hosting provider, WhatsApp when you choose to send an enquiry, and Google Analytics where analytics consent has been given. Professional advisers or public authorities may receive information where necessary for legal, regulatory or professional reasons.

10. International processing and transfers

Some technology providers may process information in countries outside Malta or the European Economic Area. Where this occurs, the relevant provider’s contractual and legal transfer mechanisms apply. Provider privacy information should be consulted for details about the locations and safeguards used for a particular service.

11. How long is information kept?

Information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, managing a professional relationship, maintaining appropriate business records, resolving disputes and meeting legal obligations. Retention periods may differ depending on the nature of the communication or engagement.

12. Your data-protection rights

Subject to the GDPR and any applicable limitations, you may have rights including access, rectification, erasure, restriction, objection, data portability and withdrawal of consent where processing is based on consent. Requests can currently be sent via WhatsApp to +356 7940 1017.

You also have the right to lodge a complaint with Malta’s Information and Data Protection Commissioner if you believe your personal data has been processed unlawfully.

13. Security

Reasonable technical and organisational measures are used to protect website and enquiry information. No internet service can be guaranteed to be completely secure, and users should avoid submitting information that is unnecessary for the purpose of the enquiry.

14. External websites

This website links to external websites and public sources. Once you leave DeniseDeGaetano.com, the privacy practices of the destination website apply.

15. Changes to this notice

This notice may be updated where the website, providers, legal requirements or processing practices change. The revision date at the top of the page will be updated when material changes are made.

16. Contact

Questions about privacy or data-protection Requests can currently be sent via WhatsApp to +356 7940 1017.