Terms & Conditions

Who operates this website?

This website is operated by:

References in these Terms to “Denise”, “Denise De Gaetano”, “we”, “us” or “our” refer to Denise De Gaetano where appropriate.

References to “you” or “user” refer to a visitor or user of this website.

Acceptance of these Terms

By accessing or using this website, you agree to use it in accordance with these Terms and with applicable law.

If you do not agree with these Terms, you should discontinue use of the website.

These Terms relate principally to use of the website. They do not automatically replace any separate contract, proposal, engagement letter, booking terms, course terms, training agreement or other document agreed for a specific professional engagement.

General information only

Material published on this website is provided primarily for general professional and informational purposes.

Information may concern topics including:

• artificial intelligence;
• business strategy;
• data science and analytics;
• blockchain and emerging technology;
• innovation and entrepreneurship;
• corporate training;
• professional courses;
• research;
• speaking and lecturing; and
• related professional subjects.

Website content should not be treated as advice specifically tailored to your individual or organisational circumstances unless that advice has been expressly provided as part of an agreed professional engagement.

References to blockchain, digital assets or emerging technology are provided from a business and technology perspective and should not be interpreted as cryptocurrency or investment advice.

An enquiry does not create an engagement

You may contact Denise through the website, email, telephone, WhatsApp, Chat or another published communication channel.

Sending an enquiry does not, by itself:

• create a consultancy relationship;
• create a lecturer, trainer or student relationship;
• constitute acceptance of a project;
• reserve a date or time;
• confirm availability;
• establish a partnership;
• create an investment relationship;
• create an employment relationship;
• create an agency relationship; or
• form a binding professional contract.

An engagement will only arise where the relevant terms have been expressly agreed by the appropriate parties.

Separate terms may apply

Specific professional work may be subject to a separate proposal, quotation, statement of work, booking confirmation, training arrangement, consultancy agreement or other agreed terms.

Those engagement-specific terms may address matters including:

• scope of work;
• objectives and deliverables;
• responsibilities of each party;
• dates and availability;
• delivery format;
• fees;
• payment timing;
• expenses;
• rescheduling;
• cancellation;
• confidentiality;
• intellectual property;
• use of materials;
• data protection; and
• any other conditions relevant to the engagement.

Where there is an inconsistency between these general website Terms and expressly agreed engagement-specific terms, the engagement-specific terms will normally govern that professional engagement to the extent of the inconsistency, subject to applicable law.

Fees are not agreed merely by visiting the website

Unless expressly stated otherwise, descriptions of services on this website do not constitute a fixed quotation or guarantee of price.

Fees can depend on matters including:

• scope;
• complexity;
• preparation required;
• duration;
• delivery format;
• audience;
• location;
• travel;
• timescale; and
• the specific professional requirement.

Any applicable fee, payment arrangement, tax treatment and other financial terms should be established as part of the relevant engagement or booking process.

Availability and results

The publication of a service, course, consultancy area, speaking topic or other opportunity on this website does not guarantee that Denise will be available to accept a particular engagement.

Availability may depend on dates, workload, location, project fit, scope and other professional considerations.

No particular commercial, academic, technological, operational, financial or other outcome is guaranteed merely because a service is described on this website or because a professional engagement takes place.

Business, technology and strategic decisions involve variables that may be outside Denise's control. Clients and other professional parties remain responsible for their own decisions unless expressly agreed otherwise.

Website Chat

The website may provide live Chat and may also make an AI assistant available when Denise is unavailable or where automated assistance is useful.

Where you are interacting with an AI assistant, that assistant is not Denise personally.

The AI assistant may provide general information, explain website services and help route an enquiry.

Any material professional commitment should be confirmed directly through appropriate communication with Denise or through expressly agreed documentation.

AI-generated information may contain errors, omissions or misunderstandings. Where information is important to a professional decision, it should be independently confirmed.

Using the website responsibly

You must not knowingly use this website in a way that is unlawful, fraudulent, abusive or likely to interfere with its operation.

You must not knowingly:

• attempt unauthorised access to the website, server or connected systems;
• introduce malicious software, harmful code or other technological threats;
• submit fraudulent, deceptive or abusive enquiries;
• use automated systems to overload or disrupt the website;
• impersonate another person or organisation;
• misuse contact information published on the site;
• scrape or systematically extract website content in a manner that infringes applicable rights; or
• use the website in a way that infringes the rights of another person.

Website content and materials

Unless otherwise stated, the website's original text, structure, branding, graphics, course descriptions, educational materials and other original content are protected by applicable intellectual-property rights.

You may view and use the website for normal personal or professional reference.

Unless permission has been granted or an applicable legal exception applies, you should not:

• reproduce substantial website content;
• republish it as your own;
• sell or commercially redistribute it;
• remove ownership or attribution notices;
• copy course or training materials for unauthorised distribution; or
• use Denise's name, branding or material in a manner that falsely implies endorsement, partnership or affiliation.

Third-party names, logos, trademarks and materials remain the property of their respective owners. Their presence on the website does not necessarily imply endorsement, sponsorship or partnership.

Links to third-party services

This website may contain links to third-party websites, publications, media platforms, social networks, messaging services or other external resources.

These links are provided for convenience, reference or professional context.

Unless expressly stated otherwise, Denise does not control the external website and is not responsible for its content, availability, security, policies or subsequent changes.

Your use of an external service may be governed by that service's own terms, privacy policy and cookie practices.

Maintaining the website

Reasonable efforts may be made to keep website information accurate and useful.

However, information can become outdated and the website may occasionally contain errors, incomplete information or technical problems.

Website content, services, page structure and functionality may be changed, corrected, updated, suspended or removed where appropriate.

Continuous uninterrupted access to the website is not guaranteed.

Limits relating to website use

To the maximum extent permitted by applicable law, Denise will not be responsible for loss arising solely from reliance on general website information where no specific professional advice or engagement has been agreed.

Users remain responsible for assessing whether general website information is suitable for their own circumstances.

Nothing in these Terms is intended to exclude or restrict liability where doing so would be unlawful.

Nothing in these Terms is intended to exclude mandatory consumer rights or any liability that cannot legally be excluded or limited.

Mandatory consumer rights remain protected

Some website users may be acting as consumers, while others may be acting on behalf of a business, organisation or in a professional capacity.

If you enter into a contract as a consumer, nothing in these Terms is intended to remove, restrict or replace rights that applicable consumer law gives you on a mandatory basis.

Where a statutory cancellation or withdrawal right applies to a particular distance or off-premises contract, relevant information about that right should be provided as part of the applicable contracting or booking process.

Different legal rules or exceptions may apply depending on the nature of the service, when performance begins and the circumstances in which the contract is concluded.

Personal data and website technologies

Personal-data processing associated with this website is explained in the:

Privacy Notice →

Information about cookies and similar technologies is explained in the:

Cookie Policy →

Those documents should be read together with these Terms where relevant.

Sensitive or confidential information

You should avoid submitting sensitive, confidential, proprietary or commercially valuable information through a general website enquiry unless it is reasonably necessary.

Sending information through a general enquiry does not automatically create a contractual confidentiality obligation beyond obligations arising under applicable law.

Where a project requires specific confidentiality arrangements, these should be expressly agreed where appropriate.

Updates

These Terms may be updated to reflect changes to the website, services, business practices, technology or applicable requirements.

The date shown at the top of this page identifies the current published version.

Changes to these general website Terms do not, by themselves, retrospectively alter a separately agreed professional contract unless that contract provides otherwise or the parties expressly agree.

If part of these Terms is ineffective

If a provision of these Terms is found to be invalid, unlawful or unenforceable, that does not necessarily affect the validity or enforceability of the remaining provisions.

Any provision is intended to operate only to the extent permitted by applicable law.

Malta

These general website Terms are intended to be governed by the laws of Malta.

Subject to any mandatory rights or jurisdiction rules that apply to you, disputes concerning these Terms or use of this website are intended to be subject to the jurisdiction of the competent courts of Malta.

Nothing in this section is intended to deprive a consumer of any mandatory protection or jurisdictional right available under applicable law.

Questions about these Terms?